DELIVERY & RETURNS

Delivery

We offer free delivery on all orders shipped within the UK.  There is is small charge of £2.50 for all unframed products sent outside of the UK.

If you wish a framed product to be shipped outside of the UK it would incur an extra £18 (untracked) or £23 (tracked) for shipping. Please contact us via email to request this option.

All orders are sent via 1st class unrecorded Royal Mail delivery.  If you prefer recorded delivery or express delivery, please contact us.

 

Returns

If for any reason, you are unsatisfied with your product and wish for a refund, please contact us within 48 hours.

Please note that personalised items cannot be returned unless they are faulty or an error has occurred on our part. In the unlikely event of a fault in the goods, please notify us within 48 hours.

Items should be returned to: Ant Design Gifts, 6 Staunton Road, Kingston upon Thames, Surrey KT25TJ, UK.

We recommend that you obtain proof of postage, as we cannot be held responsible for goods that fail to reach us.

We are unable to refund the cost of postage to return items.

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